Answers

What are Ace Banner's hours of operation?

Ace Banner is open from 7:30 a.m. to 4:00 p.m., Monday through Friday.

How do I get to Ace Banner from where I am?

Ace Banner is located at:

107 West 27th Street
New York, NY 10001

We have a sky-blue brownstone on 27th Street (right off 6th Avenue).
Just look for our banner, we're pretty hard to miss. If you're taking the subway, here are the closest lines to us.

Lines 1 & 9 will bring you to 28th and 7th Avenue station.
Lines N & R will bring you to 28th and Broadway station.
Lines E & F will bring you to 23rd and 6th Avenue station.

How much does the "so-and-so" flag cost?

The price of a flag depends on its complexity. If you compare the price of a 3x5' Irish flag to the price of a 3x5' Turkmenistan (shown below) - you can see why there is a price difference. The Irish flag consists of just three vertical stripes, whereas the flag of Turkmenistan is much more intricate and expensive to construct. Availability and demand also play a factor in pricing.

To find out how much specific stock flags cost, please visit our store.

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Where can I find 'X' flag?

You can find it in our store.
Ace Banner stocks over 255 nations, including historical, military and religious flags -- and all the accessories you'll need.

And if we don't have what you need in stock at the moment, we'll find it. And if it doesn't exist, we can make it.

Some of our stock is available for sale on-line from our 'E-Store'.

What size flag should I get?

This is a very frequently asked question.
The answer depends on how you will use the flag. If you plan on putting it on a flagpole, then there is a rule of thumb that you can use. Generally, the short end of the flag should be 1/5th of the overall height of the pole. This is for vertical poles only.
Example: a 20' tall pole would need a (20 ÷ 5 = 4) 4x6' flag.

For other poles (either angled, or coming away from a building) keep in mind the height of the flag, and of course, the distance at which it will be viewed. If you plan on using the flag indoors, viewing distance is also important. As always, if you're still unsure about the size flag you need, please contact us, and we'll help.

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How do I put together an indoor flag setup?

Many people call us, needing to put together a flag setup that will be used in a judge's office, for a political rally, or any other formal event or setting. In this case, you'll need the following items:

An indoor flag with a polehem.
(That's the sleeve on one end of the flag that the pole slides into.
A pole.
We recommend for a formal occasion or event, that you purchase our Jointed Oak Poles; they're made of varnished, dark oak wood, with brass fittings.
A pole ornament.
Also called a "finial", this ornament is attached to the top of your pole. For the American flag, an eagle is typically used. State flags usually get a spear top. Some finials are used for religious flags, like the Star of David, or the Catholic Cross.
Cord and tassels.
This is a golden cord with a rich, beautiful tassel at the end. It's used to dress up a formal flag display.
A base.
This is the stand that the pole sits in. They are typically available in different weights, styles and colors.

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How long does it take to make a banner?

Our standard turnaround time varies, but is usually 10-12 working days for a custom banner or flag. We can do rush work, however, and have in the past been able to deliver our banners very quickly, since we do our work in-house. If you need your custom banner in a big hurry, please contact us by phone immediately.

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What kinds of banners are available? What kind should I get?

After making banners for more than 80 years, we're well acquainted will all means of banner production. We silkscreen, we appliqué and we can digitally produce banners. Vinyl banners are also available. We can make banners of any size, any quantity. And because we make our banners at our location, we can effectively combine all of the above methods to create beautiful banners.

In order to determine the best way to make your banner, we need to know what your banner will look like, how it will be used, where it will be located, how many you will need, etc. Contact us for more information.

For more detailed information on how banners are made, please go to the Custom Work Guide.

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Do you have a showroom?

We sure do. If you're a "hands-on" kind of person who just needs to get a feel for banners, please feel free to visit our showroom in Manhattan. We have examples of all kinds of banners, and examples of how they are used. We also have a scrapbook of some of our work that doesn't fit inside the showroom. It's open Monday through Friday, from 8 A.M. to 4 P.M. No appointment needed.

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Can I see some of your work on-line?

Absolutely. Please click here to visit our on-line galleries.

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How do I take care of my banner?

This is such a common question, we created the 'Care & Maintenance' page to answer these questions.

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Do you have a catalog?

You can request a catalog here.

Or, if you don't like waiting, or just want to browse, you can also visit our online store.

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I need to get pricing on a custom banner or flag.
Where do I begin?

To get a quote on a custom order the best way to start is by calling Ace Banner. We'll talk with you about it. It doesn't matter if you're just in the idea stage of the banner, or if you've got your design already worked up - we can help.

You may also request a custom quote using our pricing form.

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I have a question about flag etiquette.

It is important to remember that although a flag may not mean anything to you, it definitely has meaning for someone else. That's why when multiple international flags are used at one event, be sure that all the flags being used are given the proper respect. There are rules governing the proper use and handling of the American flag. To get detailed answers to these questions, please visit the flag etiquette page, or contact us.

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How do I submit or prepare artwork? -or- I have no artwork! What do I do?!

There are so many answers to the first question, that we created the 'Preparing Artwork' page.

The second question has only one answer: don't worry.
You don't need to have artwork. We can work with you on whatever artwork you do have, or help you develop what you need. Some banners and flags don't even require it. Contact us, and we'll guide you through the process.